Challenge: A global energy company needed to replace its legacy CRM system with a new Project Portfolio Management (PPM) solution across three continents. The challenge was to ensure a smooth transition without disrupting daily operations.

Solution: We managed the end-to-end project lifecycle, from risk management to GDPR compliance and stakeholder engagement. By employing an agile approach, we successfully coordinated between internal IT teams, external vendors, and local business units to ensure timely delivery and seamless adoption.

Result: The new system was implemented on schedule and within budget, enhancing the company’s project tracking and resource allocation capabilities globally.

Challenge: A leading retail chain was undergoing a significant business transformation with the launch of an omnichannel sales strategy. The challenge was not just implementing new systems but also shifting the organizational mindset to embrace digital-first approaches.

Solution: We developed a comprehensive change management strategy, focusing on communication, training, and leadership alignment. By facilitating workshops and offering continuous support, we ensured that staff across the organization were equipped to adopt new processes and technology.

Result: The transformation was successfully embedded within the company, leading to increased customer satisfaction and a more agile operational structure that could better handle future market shifts.

Challenge: A manufacturing firm was facing inefficiencies in its procurement processes, leading to delays and increased costs. Their workflows were manual, time-consuming, and prone to errors.

Solution: We conducted a full process analysis and mapped out a more efficient workflow that integrated automation tools and lean principles. By optimizing procurement cycles and vendor management processes, we reduced bottlenecks and improved data visibility.

Result: The optimized process cut procurement lead times by 25% and reduced operational costs, allowing the firm to focus on more strategic activities.

Challenge: A large service provider was struggling with high volumes of repetitive, manual tasks in its finance department, such as invoice processing and payment reconciliation. The manual nature of the tasks led to errors and consumed valuable employee time.

Solution: We implemented RPA to automate 80% of the company’s finance operations, including invoice matching and payment follow-ups. Our team mapped out the workflows, designed the bots, and provided post-implementation support to ensure smooth operation.

Result: The automation saved over 1,000 hours annually, reduced errors by 90%, and allowed the finance team to focus on value-added tasks such as financial analysis and strategy.

Challenge: A large Danish supplier wanted to automate the process of handling Order Confirmation. During our on-site analysis at the warehouse, we also identified optimization opportunities in the handling of procurement orders.

Solution: We automated the process for non-EDI order confirmations, resulting in significant improvements in the accuracy and transparency of information for customers regarding delivery times and quantities.

Result: The time spent on this task decreased from 4-5 employees working 2.5-3.5 hours daily to 0-30 minutes, with a nearly zero error rate. Additionally, we restructured the procurement order process, freeing up 2 full-time employees and significantly improving lead time by processing and dispatching orders continuously throughout the day.

Challenge: A Danish technology company needed an overview of all addresses in Denmark to fully access its market potential.

Solution: We conducted a needs assessment and developed a solution that automatically scrapes and compiles data from public sources. This solution provided the company’s commercial department with full data capacity, supporting both strategic and daily operations. We trained employees to use and maintain the system and supported its further development.

Result: The new solution replaced a manual process that previously required 1.5 full-time employees and covered only 30% of the relevant data. The company now has a comprehensive dataset and the capacity to drive commercial growth.

Challenge: A Danish DIY company had implemented RPA solutions that had not delivered value for two years. The company wanted to fully realize the business potential of automation.

Solution: We created a catalog of business potential through process optimization and automation, revitalized two RPA solutions, and added robustness by incorporating APIs that handled a greater range of process variations. We also initiated new automation projects within finance, IT, and logistics.

Result: Two existing RPA solutions were revitalized, fixed costs for an external partner were eliminated, and support costs were reduced by approximately 50% compared to previous expenses.

Challenge: A large Danish telecom company wanted to automate 60% of its customer service functions and merge two departments to reduce costs.

Solution: We led the project and change management for an RPA initiative over 9.5 months. We scoped and managed the project in close collaboration with the leadership team, ensuring employee buy-in through effective change management.

Result: The project met its financial targets, though with a slight overspend on external costs due to a change in licensing structures for better orchestration of robotic processes.